SAINT JOHN ENERGY OVERVIEW
Saint John Energy is officially known as “The Power Commission of the City of Saint John”. It was formed in 1922 as a Commission of the City to distribute electricity to the citizens of the City of Saint John. Saint John Energy presently serves over 36,000 customers.
At Saint John Energy, we are passionate about providing value to our stakeholders. Our customers are central to every aspect of our operations as Saint John’s premier provider of energy, excellent service and value. For over a century, we’ve powered the people of Saint John—at home, at work and at play. Our customers are counting on us to keep their power on and their rates stable and our track record shows that we’ve done this successfully for a long time. We’re ready to play a bigger role in Saint John’s future. Our customers are looking for products and services that help them use energy more efficiently and that comes from cleaner and more renewable sources. We are ready to evolve and create more value for our customers, our city and our province.
Saint John Energy has obtained the CEA Sustainable Electricity Company ™ Brand and have identified core sustainability issues that are important to us and our stakeholders as per ISO 26000 guidance.
Our Mission: Our customer-focused team employs creativity and innovation to deliver safe, reliable and affordable energy solutions.
Our Vision: To be a national utility leader in the energy transition to Net Zero.
More information on Saint John Energy and its operations can be found atwww.sjenergy.ca
| Bid Classification: |
Services
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|---|---|
| Bid Type: | RFEI |
| Bid Number: | 2024-7165 |
| Bid Name: | Request for Expression of Interest - IT Managed Services |
| Bid Status: | Closed |
| Bid Closing Date: | Wed Aug 28, 2024 3:00 PM (ADT) |
| Question Deadline: | Fri Aug 16, 2024 12:00 PM (ADT) |
| Electronic Auctions: | Not Applicable |
| Language for Bid Submissions: | English unless specified in the bid document |
| Submission Type: | Online Submissions Only |
| Submission Address: | Online Submissions Only |
| Public Opening: | No |
| Description: |
Introduction to Saint John Energy (SJE)Saint John Energy (SJE) is a local distribution company (LDC) located in Saint John, NB, Canada, with a forward-looking vision of becoming a national utility leader in the transition to Net Zero. The company has gained widespread recognition for its progressive and innovative approach, earning several prestigious awards both nationally and internationally. SJE has been at the forefront of cutting-edge technology, making significant strides in the renewable energy sector. Notably, the company deployed the world's first commercially deployed Tesla Megapack, showcasing its commitment to embracing clean energy solutions. Building on this success, SJE has plans to deploy additional battery storage in 2023. SJE currently satisfies 15 per cent of our supply requirements with renewable energy thanks to a PPA with Burchill Wind LP, a 42-megawatt wind farm – one of the largest distribution system connected wind farms deployed, to date, in Canada. The 10-turbine site in Lorneville, owned by Natural Forces and Neqotkuk, began supplying emission-free power for our grid in 2023. SJE continues to investigate and plan for additional clean energy supply sources utilizing either grid or micro-grid implementation. SJE employs an advanced distribution management system that leverages AI and machine learning for forecasting and demand reduction. This sophisticated system ensures efficient energy distribution, further solidifying SJE's position as a forward-thinking utility company. SJE takes Conservation Voltage Reduction (CVR) seriously, boasting the capability to reduce voltage on more than 90% of its system reducing peak demand. This demonstrates the company's commitment to energy efficiency and environmental stewardship. SJE is proud to offer some of the lowest electricity rates in Atlantic Canada, making it an attractive option for consumers. Our dedication to excellent service has led to a high net promoter score, indicating a strong and positive brand perception among our customers as measured by Electricity Canada in their national survey. With over 75% of homes heated by electricity, SJE plays a significant role in the energy needs of the local community. The company offers a heat pump rental program, with over 10% of customers participating, further promoting energy-efficient solutions for heating. Additionally, more than 60% of SJE's customers rent water heaters. Currently, 1,500 of these rentals have an ability to be controlled by the utility, showcasing both the company's commitment to providing comprehensive energy services to the community and our drive to reduce carbon intensive peak demand requirements.
IT Managed Services Pre-qualification Saint John Energy is seeking to pre-qualify Managed Services Providers (MSPs) for an upcoming RFP. Qualified vendors will be required to sign a Non-Disclosure Agreement (NDA) before receiving the RFP invitation. Saint John Energy is looking for a partner to provide managed IT services that will enable the organization to focus on its business objectives while ensuring a positive and collaborative experience for our users. |
| Bid Document Access: | Bid Opportunity notices and awards and a free preview of the bid documents is available on this site free of charge without registration. Please note, some documents may be secured and you will be required to register for the bid to download and view the documents. There is no cost to obtain an unsecured version of the document and /or to participate in this solicitation. |
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